The State of the Industry · 2026-Q3 · AU

Australian non-profits earn trust they cannot convert into digital visibility

Across 2,186 Australian non-profit organisations this quarter, the cohort holds a median RADAR score of 47.2 and a strong 4.6-star median rating. Yet reputation rarely translates into reach: search visibility is thin, websites are underbuilt, and only 3.3 per cent reach the Accomplished tier.

RADAR score distribution · 2186 businesses2026-Q3
MEDIAN · 47.2
0255075100
The numbers that define the industry
4.6★
Median Google rating
9
Median reviews — top quartile starts at 34
34.2%
Attract under 100 organic visits/month
3.3%
Reach Accomplished — the top tier
Tier distribution
476
1027
610
73
Off the radar (0–34) · 21.8% Emerging (35–54) · 47% Established (55–74) · 27.9% Accomplished (75+) · 3.3%
Findings from the sweep
Finding 01 · Review and reputation paradox

Praised by the few who find you

The median non-profit carries a 4.6-star rating but just 9 reviews, and around 34.8 per cent show strong ratings paired with thin review volumes. That combination signals goodwill from supporters who already know the organisation, rather than a reputation working to attract new ones. The trust is real but shallow in reach.

Finding 02 · Search invisibility

Missing from the searches that matter

Roughly 34.2 per cent of the cohort sits in the low-traffic band, and about 17.1 per cent register as effectively invisible in search estimates. With a median domain authority of just 21, most organisations lack the standing to surface when donors, volunteers or beneficiaries look for support. These figures are third-party approximations but point to a clear discovery gap.

Finding 03 · Growth versus decline

A cohort split almost down the middle

An estimated 52.6 per cent of organisations are growing while 45.9 per cent are declining, leaving the sector finely balanced. A further 92 organisations have effectively collapsed in visibility over the period. The narrow margin suggests momentum is fragile and easily reversed for those not actively maintaining their digital presence.

Finding 04 · Website and conversion weakness

Strong cause, undercooked digital foundation

Some 52.4 per cent of the cohort sits in the digital bottom band, and "Other / none detected" leads the platform mix ahead of WordPress and Squarespace. That absence of a robust, measurable website undermines the ability to convert interest into donations or sign-ups. The infrastructure is not keeping pace with the trust the sector has earned.

State by state
RegionBusinessesMedian RADARAccomplished
WKO13 52.6
CAN18 51.9
1
AUK103 50.3
6
NT14 49.7
SA106 49.2
5
ACT50 48.9
1
VIC482 48.1
12
NSW619 47.2
27
OTA9 46.7
QLD280 46.5
10
TAS35 46.4
WGN38 45.5
3
WA182 45.1
2
BOP9 41.5

Smaller cohorts shown for indication only.

Technology landscape
Other / none detected
66.9%
WordPress
23.4%
Squarespace
3.6%
Wix
2.8%
Webflow
1.1%
Technology adoption
Analytics
Google Tag Manager 30.3%
Google Analytics 28.6%
Google Search Console 24.5%
Google Analytics 4 20.6%
CRM
Salesforce 3.4%
HubSpot 2.8%
Zoho 1.6%
Keap 0%
Marketing automation
Mailchimp 6.8%
HubSpot 2.8%
Pardot 1%
ShareThis 0.8%
E-commerce
WooCommerce 5.8%
Shopify 1.8%
Mailchimp 0.6%
BigCommerce 0.1%

Share of the cohort with each tool detected (BuiltWith). Businesses may run more than one.

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FREE · 2186 BUSINESSES SCORED
METHODOLOGY — RADAR scores five pillars (Reputation, Authority, Digital experience, Activity, Reach) from verified public data across the 2026-Q3 Non-Profit Organisations cohort (2186 businesses, AU). Figures are aggregated and anonymised; individual business data is never disclosed. Search metrics are third-party estimates shown as approximations. RADARIDX.COM · AN INITIATIVE OF REDFOX DIGITAL.